Contact Us + Customer Service

We would love to put you in the hands of the right people:


For live phone support please call P + 1 416 849 5956
Monday to Friday 11:00 to 18:00 eastern standard time

Please feel free to email your shopping requests to

We will do our best to respond to your request the same day within shop working hours.

For a private in store shopping appointment request please contact:

Employment Opportunities please contact: 


Buying Office please click here

Editorial / Press inquiries please click here

For film and TV service please click here

For return requests or shipping issues please click here

To join Jonathan+Olivia on instagram please click here

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To join our emailing list please click

Store location
49 Ossington Avenue
Toronto, Ontario
M6J 2Y9
P + 1 416 849 5956

Store operating hours (eastern standard time)
Monday to Saturday 11:00 to 19:00
Sunday 13:00 to 18:00

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety